Safe and Responsible Gaming

bg367 Responsible Gaming —
Keep the Fun in Control

Gaming should be a source of entertainment, not stress. At bg367, we make sure every player can play safely and mindfully.

Why is Responsible Gaming Important?


Online gaming and betting are a popular form of entertainment for millions of people. But just like any other leisure activity, it is very important to maintain proper limits with gaming. At bg367, we believe that genuine enjoyment comes through responsible play.

Our platform has multiple safeguards for responsible gaming — from setting deposit limits to self-exclusion. We want every player to be able to make their own decisions and enjoy gaming within healthy boundaries.

Gambling can become a problem

If gaming starts to affect your daily life, your family, or your financial situation, you should seek help right away. bg367's 24/7 live chat support is always there for you.

Our Protection Tools


bg367 provides a range of responsible gaming tools for its players. Using these features, you can keep your gaming experience under control.

Deposit Limit

You can set a limit on how much you deposit on a daily, weekly, or monthly basis. This removes the risk of spending beyond your budget and helps build a habit of responsible play.

Self-Exclusion

If you feel you need a break from gaming, use the self-exclusion feature. Your account can be suspended temporarily or permanently for a set period of time.

Time-Out Feature

You can take a time-out for any period from 24 hours up to 6 weeks. During this time you will not be able to log in, which helps you take a temporary break from gaming.

Reality Check Reminder

Reminders will appear on screen at set intervals to let you know how long you have been playing. This makes it easier to stay aware of time.

Transaction History

You can view all your deposits, withdrawals, and betting history at any time. Keeping track of your own spending is an important part of responsible gaming.

Age Verification

Age is verified at the time of registration at bg367. Only those who are 21 years of age or older may use our platform for gaming. Access by minors is strictly prohibited.

21+

This platform is for those aged 21 and over only. Gaming by minors is prohibited by law.

The 21+ Age Rule


bg367 follows a strict age verification policy. To join our platform, you must be 21 years of age or older. This is not just a rule — it is part of our ethical responsibility.

Gambling by minors is highly harmful to their mental and financial wellbeing. We therefore reserve the right to verify any account we find suspicious and may suspend it temporarily or permanently if needed.

  • Age verification is mandatory at registration
  • Additional identity verification is carried out on suspicious accounts
  • Accounts belonging to minors are closed immediately
  • Parental controls are recommended to protect family members

Assess Yourself


Ask yourself the questions below. If most of your answers are "yes", it is time to seek help.

01

Do you spend more than your budget and regret it afterwards?

02

Is gaming affecting your family, work, or sleep?

03

After a loss, do you want to place more bets to recover what you lost?

04

Do you feel restless or anxious when you try to stop gaming?

05

Have you borrowed money or secretly set money aside for gaming?

Seeking help is a sign of strength

If any of the questions above feel like a "yes" to you, please reach out to our support team. We will help you without judgment. Acknowledging the problem is the first step toward a solution.

Build Healthy Gaming Habits


Responsible gaming means playing mindfully, with a plan, and for fun. Following the tips below will keep your gaming experience positive at all times:

💡 Set a budget

  • Set a specific budget for gaming
  • Never spend beyond that budget
  • Set aside any winnings separately and do not bet them again

⏱️ Manage your time

  • Decide in advance how long you will play each day
  • Avoid gaming when you are tired or under mental stress
  • Take regular breaks and spend time on other activities

🧠 Protect your mental health

  • Remember that gaming is for entertainment, not a source of income
  • Accept losses as a normal part of the game
  • Spend time with family and friends

🔒 Account security

  • Do not share your login details with anyone
  • Keep devices out of reach of children or minors
  • Set limits or self-exclusion whenever you need to

Help and Support


Do not face gaming problems alone. bg367's support team is always by your side.

Live Chat Support

bg367's Bangla-speaking support team is ready to help via live chat 24 hours a day, 7 days a week.

24/7 live chat available

Email Support

If you want to get in touch about something in detail or request a change to your account, write to us by email.

[email protected]

Take immediate action

If gaming is causing serious problems in your life or in the life of someone in your family, contact our support immediately and activate self-exclusion. We will protect your privacy and help you without judgment.

How to Use Limits and Tools


Using the responsible gaming tools at bg367 is very straightforward. You can activate or change any of these features at any time from your account settings.

Set a Deposit Limit

Go to the "Deposit Limit" option in your account settings and set a daily, weekly, or monthly limit. Reducing a limit takes effect immediately. A request to increase a limit takes 7 days to come into effect — this is intentional.

Take a Time-Out

Activating the "Time-Out" feature will suspend your account for the chosen period (from 24 hours up to 6 weeks). During this time, logging in, making deposits, and placing bets will all be unavailable.

Self-Exclusion

Self-exclusion is a long-term or permanent solution. Once activated, it cannot be cancelled before the set period ends. Speak to our support team before making this important decision.

Frequently Asked Questions


Log in to your account, go to the Settings menu, and select the "Self-Exclusion" option under the "Responsible Gaming" section. You can close your account for 6 months, 1 year, or permanently. Contact our 24/7 live chat for any assistance.

Yes, reducing a deposit limit takes effect immediately. However, if you want to increase a limit, it takes 7 business days to come into effect. This is intentional so that no one spends more than they should in a moment of impulse.

While a time-out is active, you will not be able to log in, make any deposits, or place any bets. Your balance will remain safe and your account will be automatically reactivated once the time-out ends.

Change your password immediately and enable two-factor authentication. If you are concerned that a family member may be a minor, let our support team know — we will investigate and take the necessary steps.

Yes, completely free. All of bg367's responsible gaming tools and support services are available at no cost to any registered user. Our live chat is active 24/7.

Contact bg367's 24/7 live chat first — we will help you set up self-exclusion or limits. You can also talk to a family member or someone you trust. A gaming problem is a health issue, and seeking professional help for it is completely normal.

Play Safe,
Play Happy

Responsible gaming is our priority at bg367. Join our platform today and enjoy your favourite games in a safe environment.